Privacy Commission on CIBC missing faxes

Canada’s privacy commissioner has finished her investigation into the case of the Canadian Imperial Bank of Commerce faxing confidential customer data out of the country. Officials with the commissioner’s office say she’ll release her report tomorrow (Monday).

Jennifer Stoddart began her investigation after we first reported on both CTV and in the Globe and Mail that customer data for perhaps thousands of CIBC customers was faxed over a period of three years to a junkyard operator in West Virginia and to a businessman in Montreal.

In the wake of our reports, the bank took the remarkable step of banning the use of fax machines for such data.


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