Canada tops when it comes to e-government: Survey

Informationt technology consultancy Accenture says Canada came out on top for
the fourth year in a row in the firm's annual survey of how governments are
adopting new information and communication technologies to deliver services.

Accenture says Canada was the best among the governments of 22 countries
surveyed when it came to service breadth, service depth, and customer
relationship management.

From Accenture's press release:

Singapore and the United States shared the second-place ranking,
followed by Australia, Denmark, Finland and Sweden, which were tied for the
fourth place. France ranked eighth, the Netherlands and the United Kingdom
tied for ninth, and Belgium, Ireland and Japan jointly held the eleventh
position.

The study, “eGovernment Leadership: High Performance, Maximum Value,” is
Accenture's fifth annual global study of electronic government, or
eGovernment, which is defined as governments providing information about
services, as well as the ability to conduct government transactions, via the
Internet. This year Accenture conducted both quantitative and qualitative
research to learn about attitudes and practices regarding eGovernment. The
study is based on results of a survey of 5,000 regular Internet users in 12
countries in North America, Europe and Asia, as well as a quantitative
assessment of the maturity of eGovernment services in 22 countries.

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