For those who get flamed: A response

At my first paper, The Orangeville Banner, I wrote a column. It was called “Across the Street”. I called it that becuase I was the city hall reporter for the Orangeville Banner and the mayor's furniture store was right across the street from the paper's office. I don't think a lot of readers — or even my colleagues — saw the connection. Then I moved on to the Orillia Packet & Times where the only opinion pieces I wrote where theatre reviews. After that it was on the Thunder Bay Chronicle-Journal for my first job as a business reporter and another column. This one I called “All Business.” Don't laugh. I thought that was a catchy title.
I don't write columns anymore. They're too hard. You have to have strong opinions about something day in and day out and you have to express them well.
And you also expose yourself to people who disagree with you filling up your inboxes and voice-mail with nasty messages.
I think Neil Steinberg, a columnist at the Chicago Sun-Times has a good solution to the problem of flames. He's got a form letter. You can read it for yourself at Jim Romanesko's blog but let me give you a taste here:

Dear Reader:

I received your e-mail message. Sadly, I no longer permit myself the pleasure of personally responding to snide remarks from dissatisfied individuals, as doing so inevitably leads to time-wasting arguments and annoying exchanges of insults. Since such encounters often end with the reader complaining to my boss, it seems that this is what rude writers really want to do all along — to provoke me so they can satisfy some inner schoolyard desire to squeal. You may do so now by e-mailing the editor in chief, Michael Cooke, at mcooke@suntimes.com, though I should point out this is a form letter, so his reaction probably won't have the sense of fresh outrage you desire.

Otherwise, I would like to point out — since so many fail to grasp this point — that the piece of writing that upset you is a column of opinion, that the opinion being expressed is mine alone, and the fact that you disagree with or were insulted by my opinion really is not important, at least not to me. This is not a dialogue, this is a lecture, and you are supposed to sit in your seat and listen, or leave, not stand up and heckle.

I do not write the column for people who disagree with me, nor am I concerned with trying to convince them of the falsity of their worldview at a one-on-one level. I've done that for years, and it's a waste of time, both mine and theirs, since such readers are not typically open to ideas other than their own, and cannot even entertain the notion that they may be wrong . . .

I've gone into business with Google

I've got a new feature on the blog this evening. It's over there at the top of the right-hand column. It's some paid advertisements from the good folks at Google. This is their AdSense program in which Google's bots crawl my blog, determine what kind of content is here, and then serve up relevant advertisements based on what the robots found on my blog. If there are enough clickthroughs from visitors to this site, then Google earns some money from those advertisers. If Google earns a buck, they've promised to send me a chunk of what they earn.
I have no idea what this might pay and I have no idea how this ought to be used. Will the ads be tasteful? (Google says they will.) Will they be for products and services I abhor?
One think I do want to put on the record here:
My relationship with Google's AdSense program is much the same as my relationship with the Globe and Mail's advertising department, that is: They sell the ads and my job is to provide interesting content. And just as the ad sales staff at the Globe or CTV never tell me what I ought to write about, so too do the Google AdSense folks have nothing to do with all the content on this site — except for the 250 pixels by 250 pixels box on the right. The content in that box is 100 per cent Google-generated and I have nothing to do with it (although they do let me choose the colour scheme). One other important thing — just as the presence of an ad in the Globe does not imply any endorsement by Globe and Mail journalists of the product or service in that ad, you should also assume I do not endorse any product or service advertised by Google at this site.
Let me know what you think. I won't know whose ads are being served up at my site all the time but if you see one you like or don't like, let me know

Hackers and their value

A few weeks ago, (Canadian!) Clive Thompson had a piece in the New York Times Magazine about virus-writers. It was called the e-infectors. Neat piece. Should be more like them in mainstream media outlets. Thompson's piece generated significant response in terms of letters from readers last week and this week, there is a letter from a reader about those letters. Now, while I think virus writers are unambiguously criminals and should be punished, I'm inclined to agree with the viewpoint, reprinted below, of letter writer Danny Holstein:

Clive Thompson's article was well written and informative. The representative responses to it seemed to be uniformly negative and included descriptions like “reckless,” “criminal,” “Luddite,” “arsonists,” “extortion” and “terrorists” (word of the decade). In my opinion, these responses all miss the point. It is silly to believe that these kids are doing a disservice when they clearly describe how the viruses work and clearly show how susceptible computers are to attack. Being the cynic I am, I wonder who would listen if they merely complained to Microsoft. Do we believe anyone at Microsoft would take a call from an 18-year-old about why Windows isn't secure?
There are far more sinister forces out there: programmers who stand to gain from a computer breach will not boast about it on a Web site; most of the commercial victims (banks or insurance companies) would not even report the crime, being concerned about public loss of trust. I, for one, am glad that these kids are yelling, “Wake up and smell the coffee — your computers are not safe from attack!”

Andrew O'Hagan

Pop music is nostalgic in its bones – it is part of Morrissey's gift always to have known this – and fans who adhere to its magic are in love with something that was passing as soon as it was made. True fans live in exile: that is their nature, their glory and their tragedy. People who love Elvis actually love a time when it was possible to be defined by your love of Elvis; people who continue to admire The Undertones want to believe they recognise an essence that defies the present. That is the meaning of nostalgia, and pop music carries it better than books. John Peel, the Radio One DJ, said recently that he can't hear The Undertones' song 'Teenage Kicks' without bursting into tears. Every fan knows instantly what he means, for every fan must live an awkward life, forever strung between former loves and current preoccupations, dreading the moment when he goes to Curry's and buys a karaoke machine.
Cartwheels over Broken Glass”, Reviews of two books on Morrissey, London Review of Books, March 3, 2004

Andrew O'Hagan

The best thing about writing by fans is that it really matters to them: nobody wants to read a measured assessment of life on the road with the Rolling Stones. Fans must be capable of hating people who don't agree with them – they have to have the mentality of a teenager, in other words, as well as the acquisitive beakiness of the train-spotter. But despite occasional enjoyment of one another's company, fans never really get on, and that's because it's in the fan's essential make-up to imagine that they are The Only One.
– “Cartwheels over Broken Glass”, Reviews of two books on Morrissey, London Review of Books, March 3, 2004

The True North, Strong and Funny

Comscore/Media Metrix is reporting today that Canadian Web surfers hang out more often at humour Web sites than Americans do. No idea why that would be but Comscore, which tracks online audiences in roughly the same that Nielsen's tracks TV viewers, says that one in three Canadian Web surfers visited a humour site in January while just one in five American Web surfers went to the Web for a laugh.
The kind of sites surfers in both countries preferred to hang out at was also different. Here's the top 3 for Canada:

  1. MiniClip.com
  2. FloGo.com
  3. FunnyJunk.com

And here's the top 3 for American surfers:

  1. FloGo.com
  2. MiniClip.com
  3. Comedy Central

CTV cameraman makes headlines in Delaware!

CTV cameraman Lucien Millette accompanied me to Wilmington, Delaware last week to cover the Conrad Black trial. Turns out Lucien made almost as much news as I did for his run-in with some excitable security guards at the hotel that Black was staying at. There's a full report on Lucien's adventures in Wilmington here.

What's not very funny is how anyone with an ounce of authority in the U.S. — from customs officers to bouncers at nightclubs — is using the War on Terror (TM) as an excuse for arbitrary and silly invasions of privacy.

 

Canadian wireless network service providers announced roaming agreement

A conference is underway in Toronto this week called Wi-Fi Power Lots of companies in the Wi-Fi ecosystem, for lack of a better term, are participating in the event and many issued some announcements today about new services, partnerships and so on.

What follows below, though, is the release that caught my eye today — it's about a
national roaming agreement standard — and I'm curious to know if similar agreements have been reached in the U.S., Asia, or Europe.
From the press release:
——————————-

Canadian Wireless Industry Announces Wi-Fi(R) Roaming Agreement
Inter-carrier agreement creates common brand and allows for roaming between
Wi-Fi hotspots in Canada

OTTAWA, March 1 /CNW/ – Canada's national wireless carriers today announced they have signed an inter-carrier agreement that establishes common standards for roaming and interoperability of the public Wi-Fi(R) hotspots they operate. In addition, the carriers have joined together to create a common brand identifier for Wi-Fi hotspots in Canada. Today's announcement
by Bell Mobility, Microcell Solutions (Fido(R)), Rogers AT&T Wireless and TELUS Mobility serves as confirmation of the carriers' commitment to develop Wi-Fi in Canada.
Under the terms of the agreement, all public commercial hotspots operated by the carriers, and any other Canadian operator or hotspot owner who meets the minimum requirements and chooses to join the roaming alliance, will be
branded consistently with the common hotspot identifier location with the hotspot identifier, they can expect to be presented with an identical, browser-based login area, ensuring a simple, consistent and secure experience in all locations .. .

[Full press release]

Western Standard signs up Mark Steyn

[The following is pretty much lifted from a press Press release but I've marked it up with some links.]
Canada's favourite columnist joins new Western-based magazine

CALGARY, March 1 /CNW/ – Mark Steyn, the popular columnist who was a reader favourite at the National Post and ranks as one of the most in-demand writers in the world, will be writing for Canadians once again, in the page
of the Western Standard magazine which rolls off the presses on March 12th.

Canadians who have come to love Steyn, who writes regularly for such
publications as the New York Sun, the Daily Telegraph of London, the
Jerusalem Post and National Review, know that his columns alone are worth
the price of a subscription, notes Ezra Levant, the Western Standard's
publisher.
“Mark Steyn's writing is admired around the world, but now he is coming
back to his native land,” says Levant. “The Western Standard is a Canadian
publication that is a good fit with his unique perspective on Canada and the
world.”

Steyn will be joining a team of pundits that consist of Canada's most
exciting columnists, including Ted Byfield, David Warren, Michael Coren,
Karen Selick and David Frum . . .
[Read the full release]

Study: Spam is made in America

Most of the world's spam comes the U.S., ZDNet UK reports.
The U.S. is number one with nearly 57 per cent of all spam originating
there, says Sophos, a U.K. anti-virus company. Canada is number two, though,
when it comes to spam country of origin. Mind you, Canada has long way to go
before it is as notorious as the U.S. for spam. The report says Canadian
spammers account for less than 7 per cent of the world's unwanted
unsolicited mail.