Radio Shack, of course, no longer exists as a brand in Canada. It got bought out by Circuit City and renamed The Source. But I thought they were among the most egregious for shamelessly seeking personal information about their customers. You might want to buy two batteries for a grand total of two bucks and even if you had cash to pay for it, Radio Shack's clerks wanted to know your name, postal code, mailing address, home phone – and all sorts of stuff.
Lots of retailers nowadays try the same things — getting e-mail addresses and so on when you make your purchase. In retail speak, they want “a relationship” with you, which means they want to add you to their database of customers, a database which they might cross-reference with a host of other publicly and privately available databases so that they might more efficiently extract money from you or, more likely, limit the choices you might make.
For retailers — and many other businesses, I might add — this has been an important and integral part of their business strategies. But here's something that ought to worry them: According to a new survey by Canada's Privacy Commissioner, 13 per cent of us — better than one in 10 — lie when a store clerk asks us for stuff.
Month: July 2008
Gene Spafford on Bittorrent and the lasting impact of quality
Gene Spafford (right) is no Luddite (though he worries, below, he might sound like one with this rant he mailed in to Dave Farber's list) but he is a smart guy and a digital pioneer who worries about the implications of generations of students hooked up to Bittorrent never having to pay for a textbook.:
As noted, the whole mechanism of textbooks (and books in general) is changing.
It used to be that authors toiled over texts to present distilled information about their expertise — often hard-won, and usually with careful research. The resulting books were valuable for self-study, for teaching, and especially for reference. Books with valuable content and organization were treasured not only for classes, but for later reference. Years later it is possible to go to a particular book to find an algorithm, scientific constant, or quote that is needed.
Over time, we have seen trends that have eroded the model — and more quickly than most have realized.
First, computerized type-setting and faster printing allowed a lower barrier to entry for printing. Small publishers could get a profit from a smaller press run, and enticed many new authors to write books on topics where they perceived demand. Some also turned to cheaper materials — high-acid, low density paper, cheap glue binding, paper covers — that result in books that wear faster and don't hold up to repeated use or storage as a reference. I look at my reference library (about 800 books) and see many recent publications of very limited utility and likely short life-span. Nonetheless, we see this flood continue because there is a profit to be made and few of the audience read enough of the books to distinguish good from bad, so there continues to be a market. Plus, books with errors or are incomplete aren't a big deal anymore — put the errata on line, or wait for the next edition (sound like the software problem?). With Google, Yahoo and Wikipedia, many people don't feel the need for physical references on their shelves any more.
(Aside — our new buildings with (small) faculty offices are being constructed with limited bookshelf space. Faculty are told to either take books home or donate them to the library. The image of a learned professor surrounded by books is also becoming passé.)
As a (former) author, the question is why would I write a book in this environment? Well, it certainly isn't for the money. As Mary Shaw noted, there isn't a lot of return. I co-wrote a couple, plus many book chapters, and although they sold well, I can't say I made a lot of money. It certainly didn't cover the time away from family, and the permanent damage to my hands (which has limited my ability to write much of anything over the last decade). Many current academic colleagues — particularly the ones who don't write books — don't judge them as too significant. Furthermore, using some of the poorer books out there as metrics, they don't value the scholarly effort some of us put into our writing, either.
The textbook publishers are in business to make money. So, the ones producing the better textbooks need more incentive to offer authors, plus a bigger profit margin to cover fixed expenses with sales of fewer books. Not all their books are hits, either, so they have this balance between bringing out new titles and sustaining the long-term balance. The result is that costs creep up, even if they are trying to contain them (and I doubt they are as rapacious as the media publishers).
So, as an instructor, what do I do? I can certainly assign essays and work off the WWW, but how do I find the best ones in an area where I may not be a top expert? The input of an editor and/or co-ordinating author who expertise I can judge would be a help, but I don't get that from Wikipedia or Google.
Do I want to be teaching fundamental principles from “The Big Dummies 1-2-3 Guide to C++”, 19th edition, knowing that my students are going on to program critical infrastructure and national defense applications? I would rather include sound pedagogy, reinforcement of material on critical algorithms and data structures, issues of ethics and law, and more that is in some of the more carefully- designed textbooks.
But then I have students who balk at the $100 differential and they don't get it when I explain they are paying for quality: they're focused on getting through school as quickly and cheaply as possible to get a job. Unfortunately, many of them carry that over as a work ethic — do it is as quickly and cheaply as possible to get it out the door. 🙁
If we are trying to advance any scholarly field, we should all be working from common terminology and well-documented experiments and facts. How can we trust something we find online that has no author or reviewers listed, or else they are pseudonyms, or people we have never heard of? Is that a stable foundation on which to build future science with confidence?
And what happens 20 years from now when researchers try to go back to underlying principles and results, and cannot find canonical versions of texts to verify that they have been cited appropriately because there are dozens of versions stored electronically….and which may differ in both subtle and significant ways?
The same problems have been happening with journals and conference proceedings. People don't understand that the money they pay goes towards making a fixed archival copy, and to help ensure that there is some quality control in what is published.
I'm sure I sound like a crusty old Luddite to a few people reading this. I know all the arguments about the cyber revolution making knowledge quickly available, at how we can avoid cabals and politics by publishing new results quickly, about how scarce funds can be spent on items other than books, and how even 3rd world scholars can have instant access. I've also heard the arguments about “many eyes” fixing problems in publications and code, and it has been proved specious, and is part of the reason we have a “we'll fix it in the next release” attitude. I'm certainly both a vendor and a customer in the vast marketplace of ideas enabled by all our innovation.
Yet, as a scholar and educator, i worry how to ensure that all our students get the best, most correct materials, that our researchers use correct and commonly-available results, and that we document our progress in correct and archival formats for generations to come. I don't see a cost-effective, workable model yet. What I do see is the same problem I see in many other enterprises, and especially in software systems development — the whole rush to cheap and fast because people don't understand the lasting impact of quality.
I think those problems are part of the whole discussion, and textbook costs are only part of the issue.
Technorati Tags: copyright
Annual financial returns for Canada's political parties
Elections Canada today released the annual financial returns for each political party.
It's no longer news that the Conservatives are kicking butt when it comes to fundraising. That party received contributions in 2007 of nearly $17-million — that's more than twice as much as every other federal party combined. The Liberals received $4.48-million plus a $2-million loan for a grand total of $6.79-million. They know — believe me, they know — that their fundraising weakness compared to their main rival is not sustainable and they are working towards improving their efforts in that area.
The Conservatives, for their part, are not resting on their laurels. The famous database that Tom Flanagan talked about in his book was based on membership lists that originate from the old Reform days. That database has only been up and running in Quebec in the last year or so. In other words, the fundraising techniques that the Tories have applied to reap millions from English Canada are only now being fine-tuned, presumably with the same efficiency, for French Canada.
Meanwhile, the other three major parties continue to do relatively well. The Greens, in particular, are drawing support from all mainstream parties although the conventional thinking in Ottawa these days is that any Conservatives that were going to defect have already done so and new membership growth is coming at the expense of the uncommitted, former Liberals, former NDPers and former péquistes — but not necessarily in that order.
So, after downloading some of the numbers from Elections Canada Web site (I appreciate that they're trying and all the data is, in fact, there, but, jeepers, it's tough to grab the raw data so you can run your own tables and analysis ….) here's some other numbers:
In 2007:
- The Conservatives found 107,492 individuals who contributed $20 or more during the year. Of those, 24,669 different people wrote the party one or more cheques worth $200 or more during the year. (Those people must be identified under election finance laws). These folks collectively contributed $16.98-million during the year. Average donation: $158
- The Liberals convinced 23,442 individuals — about one-fifth the number of Conservatives — to donate to its national party. Of those, 5,672 donated $200 or more at least once during the year. Collectively, these folks donated $4.47-million. Average donation: $191
The NDP raised $3,959,451 (less than $500,000 separates the NDP's annual fundraising total from the Liberals!) from 23,303 contributors (just about the same number of Canadians kicked in to the NDP as they did to the Liberals). Average donation: $170. - The Greens found $972,021 from 10,081 contributors. Of those, 1,047 contributors donated $200 or more. Overall average donation: $96
- The Bloc Québecois received contributions from $429,971.48 during the year, from 4,486 individuals. Average donation: $96.
Just to highlight those average donations: If the Liberals can, in fact, get it in gear, they should be find fundraising success simply because their donors tend to give more. Surprisingly, the average NDP donor is more generous to his or her party than the average Conservative supporter. Conservatives are able to thrive because they've found ways to cheaply raise $20 at a time. Pollsters say Green voters tend to be more affluent but you wouldn't know it by their average donation. They're right down there with the BQ at $96. Perhaps the relative youth of the Green wave accounts for low average donations.
Technorati Tags: conservatives, election finances, Green Party, Liberals, NDP, Bloc Quebecois
It's allowance time …
Elections Canada announced today that the five registered political parties who met the criteria for public funding laid down by Jean Chrétien are about to get their quarterly cheques:
Bloc Québécois $758,350.39
Conservative Party of Canada $2,623,890.17
Green Party of Canada $324,231.20
Liberal Party of Canada $2,187,074.37
New Democratic Party $1,264,370.74
Technorati Tags: election finances
Press release writing: Could there be another way?
I have to read things like this for a living but do the folks who write these on behalf of their vainglorious masters really believe they're passing on important information with opening lines like this?
DISRAELI, QUEBEC–(Marketwire – June 30, 2008) – The Minister of Public Works and Government Services Canada, Secretary of State for Agriculture and MP for Megantic-L'Erable, the Honourable Christian Paradis, on behalf of the Minister of Transport, Infrastructure and Communities, the Honourable Lawrence Cannon, and the Minister of Agriculture, Fisheries and Food, Minister responsible for the Chaudiere-Appalaches Region and MNA for Frontenac, Laurent Lessard, on behalf of the Deputy Premier and Minister of Municipal Affairs and Regions, Nathalie Normandeau, announced today . . .[here's the rest of that release]
Tory MP Bruinooge questions "legitimacy" of Order of Canada
Conservative MP Rod Bruinooge (left) issued this statement, in the wake of Henry Morgentaler's appointment to the Order of Canada:
MP Rejects Divisive Order of Canada Appointment
June 30, 2008
Statement from Rod Bruinooge, MP, on the appointment of Henry Morgentaler to the Order of Canada.“Appointees to the Order of Canada should be seen by a clear majority of Canadians as being noble and beyond reproach. Since this is not the case with Dr. Morgentaler, he should not be considered for our highest civilian award.”
“I find myself now questioning the Order of Canada and its very legitimacy as a voice for all Canadians. I recently nominated a deserving citizen in my community, but I no longer feel I can associate with the Order and have asked to have my name disassociated with the nomination process.”
“I urge Canadians to contact the Governor General and the Order of Canada Selection Committee to express your concern and disappointment with this divisive selection.”
Technorati Tags: abortion, Henry Morgentaler, Rod Bruinooge
And on Canada Day …
… I happened to be reading (or re-reading, I can't quite remember) Hugh MacLennan's Barometer Rising, reading it as the wood smoke from our fire at Rainbow Falls Provincial Park high on Lake Superior's north shore swirled about. I'd have posted this yesterday but Canada Day found me a few metres from the Trans-Canada Highway but kilometres away from a decent wireless signal that would have let me made a phone call let alone connect to the Internet (yes, Virginia, there are still places in Canada where there is no high-speed wireless Internet). So here's a little bit of an interior monologue from Neil MacRae, one of the heroes of Barometer Rising, as he walks through the streets of Halifax in December 1917, a day before the city would be levelled by the explosion of the Mont Blanc. Remember, MacLennan, (b. 1907, Glace Bay, N.S.) is writing this in 1941:
For almost the first time in his life, [MacRae] fully realized what being a Canadian meant. It was a heritage he had no intention of losing.
He stopped at a corner to wait for a tram, and his eyes reached above the roofs to the sky. Stars were visible, and a quarter moon. The sun had rolled on beyond Nova Scotia into the west. Now it was setting over Montreal and sending the shadow of the mountain deep into the valleys of Sherbrooke Street and Peel; it was turning the frozen St. Lawrence crimson and lining it with the blue shadow of the trees and buildings along its banks, while all the time the deep water poured seaward under the ice, draining off the Great Lakes into the Atlantic. Now the prairies were endless plains of glittering, bluish snow over which the wind passed in a firm and continuous flux, packing the drifts down hard over the wheat seeds frozen into the alluvial earth. Now in the Rockies the peaks were gleaming obelisks in the mid-afternoon. The railway line, that tenuous thread which bound Canada to both the great oceans and made her a nation, lay with one end in the darkness of Nova Scotia and the other in the flush of a British Columbia noon. (P. 79, New Canadian Library edition)
Technorati Tags: halifax, Hugh MacLennan, Canada