CIBC privacy failure "a wake-up call to businesses", says privacy commissioner

Jennifer Stoddart, Canada’s privacy commissioner, has published her report on the CIBC faxing confidential customer data to strangers in Canada and the U.S.

“I was disappointed that an apparently well-organized institution such as CIBC failed to recognize that the misdirected faxes were a privacy issue. That the bank's privacy practices were not functioning on a practical level should serve as a wake-up call to all organizations in Canada,” Stoddart says in the release.

 

2 thoughts on “CIBC privacy failure "a wake-up call to businesses", says privacy commissioner”

  1. I am disappointed that the Canadian Privacy Commissioner's office failed to recognize that complaints in the absence of a fine will encourage more organizations to behave this way. That Canada's privacy law is not functioning on a practical level should serve as a wake-up call to all organizations in Canada, who can now run amok with our personal data. Derek Smith, you have a call on line 416.

  2. I wonder why the witch hunt – with CIBC wearing the pointy hat. The fact have been greatly exagerrated and is not the widescale breach of millions of customer records. Some poor dumb branch person mistyped and programmed the wrong fax number in 1 machine. Semms like someone has a grudge.

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